Returns

Any return of goods shall be governed exclusively by the provisions set out in our General Terms and Conditions, Section 7 “Right of Return” .

Before returning any goods, please contact your responsible KERN representative or our customer service team in order to coordinate the further procedure.

Where applicable, you may use our return slip for the return shipment: Download Return Slip (PDF) .

Contact your KERN customer adviser

Warranty

In the event of a defect, the statutory provisions as well as the regulations on Section 9 “Liability for Defects” of our General Terms and Conditions shall apply.

Notifications of defects must be made in accordance with the contractual provisions. Please also contact your responsible representative in such cases before returning the goods.