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  Delivery  
     
 
 
    Quick is not fast enough for us  
 
  Our streamlined organisation, large warehouse and modern dispatch logistics are the three main factors which mean we can react quickly.
90 % of our items are ready for shipping within 24 hours and can be sent to you by courier, special air and sea freight.

Here is an overview of the standard transport times for our products and services:
 
 
 
      Product ready to send in
  Balances with delivery time pictogram

 

24 hours

  Test weights without calibration certificate   24 hours
  Balances with delivery time pictogram   48 hours
  Balances with delivery time pictogram   7 working days
 

DKD, ISO calibration, verification
for balances

    3 working days (+ product preparation time)
  DKD, verification
Test weights, class E2 - M3
    4 working days (+ product preparation time)
  DKD, verification
Test weights, class E1
1 mg - 500 mg
& recalibration 1 g - 10 kg for known volumes
    15 working days (+ product preparation time)
  DKD, verification
Test weights, class E1
1 g - 1 kg, incl. volume determination
    25 working days (+ product preparation time)
  DKD, verification
Test weights, class E1
≥ 2 kg, incl. volume determination
    40 working days (+ product preparation time)
  DKD-Express service
Balances, test weights, class E2 - M3
    48 hours (+ product preparation time)
  Repair service
(depending on type and scope of the work required)
    5 working days
 
 
 
   If you should have any further questions on the subject of returns, you can also contact your KERN customer adviser at any time.
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