KERN telephone support
Here you will find your product hotline
If you have questions about your products, you will find the right hotline here. The KERN employee responsible for your product group will take care of your request.
Service hotline for general technical questions about your KERN or SAUTER product
+49-(0)7433-9933-199
System solutions Industry 4.0
for all technical questions concerning the interlocking of the latest information and communication technology with our scales, measuring cells and measuring devices as well as questions about KERN software
+49-(0)7433-9933-200
Industrial scales
for all technical questions concerning our basic scales (laboratory & industry), pocket balances, school balances, bench scales, price-computing scales, platform scales, counting scales, counting systems, floor scales, pallet truck scales, crane scales
+49-(0)7433-9933-333
Laboratory and analytical balances
for all technical questions concerning our high quality precision balances, analytical balances (especially with electromagnetic force-compensated measuring systems, tuning fork and high application density)
+49-(0)7433-9933-444
Medical scales
for all technical questions concerning our baby scales, personal scales, handrail scales, chair scales, wheelchair scales, dynanometers
+49-(0)7433-9933-499
SAUTER measuring instruments
for all technical questions concerning our SAUTER measuring instruments, test benches, force measuring accessories (clamps etc.), SAUTER software
+49-(0)7433-9933-555
Moisture analysers
for all technical questions concerning our moisture analyzers
+49-(0)7433-9933-599
Optical devices
for all technical questions concerning our microscopes, microscope cameras, refractometers, etc.
+49-(0)7433-9933-777
