Repair services within 1 week at our plant in Balingen, transportation costs are additional. In urgent cases, if requested by customer, a replacement device will be provided until all repairs are completed.
Price reduction on a new device: if repair costs exceed the current value of the defective device, a new device will be offered at a discount price. This offer is valid only up to 2 years after warranty expiration.
48 hour spare parts service, transportation costs are additional.